Gilbert – poster boy in Chongqing

I went to Chongqing for the first time where I gave a lecture on 2 June to far over 200 students in the South East University (Xinan Daxue), a bit away from the center of the city in a place called Beibei. I was quite nervous at first – lack of time to prepare but in one day I concocted over 50 slides to address many issues about the Chinese economy, its challenges and an outlook (OK, it’s much all in my head anyway). Apparently it went quite well, 3 hours non-stop talking followed by an afternoon of Q&A with a panel of professors.
The questions asked by the students and the professors proved they knew what they were talking about.
The students were pretty sharp. Unexpectedly one girl stood after 30 minutes and shouted there was no need for Chinese translation as they all understood my English. And then they say Chinese students are passive. Several wanted my autograph, good for my ego of course.
The university surprised me in many ways. Like discovering I was “poster boy”, in front of the building as well as in the auditorium.
The university is huge. Fifty thousand students. Including the on-line students the total is 80,000. Nice compound too, lots of green and many nice facilities.
For my wife, Sun Bin, it was also a special trip, back to the past. Her father Sun Yang was the dean (“secretary general”) of the University in the period 1957-1960. We even visited the house they were living in, according to Sun a bit different because the small trees around it had become by now a real forest. The University also gave us a painting and picture books where her father is shown.

click to enlarge click to enlarge click to enlarge

The lecture (plus Valerie as stand-by interpreter), the audience and … poster boy

click to enlarge click to enlarge
Sun’s childhood house and the evening banquet with the presents (and the usual fierce Sichuan dishes)

The trip to Chongqing was an eye opener. But more about that another time.

One billion customers – James McGregor

On Tuesday morning 6 June the BBA (still called the Benelux Business Association, but not for long…) invited James to talk about his book.

click to enlarge
James in the Capital Club – again a room with no view

One more book indeed, even China Daily mentioned a couple of days ago “the flood of China-themed business books” referring among others to “China CEO” (see previous blog) and James’ book, now quite famous.
Of course I bought it, with a kind dedication from James. Now I have to find the time to actually read it, as well as all the others.
Troubling what he said – did I hear well? He retreated for 18 months somewhere in a log cabin in the US to write? And people want I write something too? Not exactly encouraging when I hardly get through my e-mails every day. Maybe I should isolate myself in Phuket, haha. Maybe not exactly the place for quiet isolation. A cabin in the forest probably IS more appropriate.
This guy makes me jealous: 1. he speaks Chinese (my major frustration after 25 years) and managed to talk with some 300 Chinese (while biking in Beijing.. among other); 2. he finds time for his retreat.
He certainly also knows how to speak. Yes, he is a journalist but they are supposed to listen rather than talk, or? Some of his comments were sharp and in line with what I also think. Some of the remarkable ones, at least for me:
– our life is “guilt based” meaning we think we should follow rules (mostly a result of our education and religious influences); so we stop for a red light in the middle of the night when nobody is around; Chinese are rather “shame based” – meaning they just try to get away with as much as they can as long as they are not caught (and lose face, and that’s bad of course); now I know why Chinese are so undisciplined and do whatever they feel like. Just look at the Beijing traffic. I might have my own explanation but it’s for sure a nice way to put it.
– “If you don’t get rich in the gold rush, you’ll never get rich”. That really does not look good in my case. Maybe I should learn from the Chinese how to make money and get away with as much as I can. I blame my education with the Jesuits.
– “Should we be afraid of China? No, we should be afraid of ourselves”. Quite true Now, if you want to know why, I guess you’ll have to read the book.
So at least I know what I should NOT write about. Don’t worry, I have a long list of ideas still standing.

China CEO – Voices of Experience

On Friday 26 Amcham organized an interesting presentation by one of the authors of the book, Ms. Laurie Underwood and also Mr. Kenneth Yu, managing director of 3M China Region, one of the CEOs interviewed. Both were excellent speakers and communicators.
click to enlarge click to enlarge
Laurie and Kenneth at the the Kerry Center
About every week a new book is coming out on China. Many of my friends urge me to write my own book and I ask myself if it makes sense to add one more to the list. People who have been 6 months or 10 year over here feel compelled to explain to the world their deep insight in this fascinating country. Some authors succeed to focus on interesting areas, many however just list the usual generalities on how to enter the “vast market” or come up with questionable views on the market potential for foreigners or come up with disaster scenarios. So, what should I possibly write about? Question unanswered as for now.
The Amcham presentation was looking into one – important – aspect of working here: “Closing the China-to-Headquarters Communication Gap”. My experience can only confirm some of the comments during the presentation: I mostly felt it was harder to deal with the headquarters than with the Chinese. And still today, with all the information available through the media and the Internet, even well educated westerners have a poor knowledge of what China really is today. A big cultural gap filled with misconceptions, misinformation and unrealistic expectations. Not to speak of the usual lack of effort and patience to understand a world that is so different from ours. Bridging that gap with your bosses thousands of Km away is a real challenge.
The book has the merit that is based on factual research, interviewing about 20 CEOs of Fortune 500 companies in China. As far as I can see, some valuable feedback. I happen to know some of them quite well, so I am very curious to find out how they are presenting their story. Let’s be clear – I did not read the book yet. Knowing how some MNCs manage to project their wisdom and professionalism to the outside world while internally things are often a accumulation of personal interests, infighting and plain incompetence it is always interesting reading how they show their colors to a wider public. Maybe I have been looking too much to the inner workings of several MNCs…
What I already see missing in the picture is the absence of some non-western CEOs. Only one Japanese CEO is featured, not by oversight of the authors but because – as I know – those are reluctant to participate in such a project. I have been looking into the way South Koreans companies operate in China (no CEO from that country could be interviewed). They have very different strategies than our western companies. Just take note – South Korea is the third de facto trading partner of China (China Daily!). I met some of those Korean executives, not exactly the open and social type of executives, a bit like the Japanese. But they are very successful, using a nearly totally different management style. Maybe more about that in my book. Some day, who knows.

The progress of Olympic construction in 360º

In Beijing it is very difficult to get good information on the progress of the construction of the Olympic venues. Even high-level delegations are mostly denied access to the construction sites in the Olympic Green, journalists are mostly frustrated they cannot get a bit closer. Sometimes they have the “honor” to be driven around for a quick tour and can only make pictures through the windows of their mini-bus.
Beijing is working day and night on the venues and progress is impressive – some of the venues are also unique from an architectural point
Peter Danford, a good friend by now but also an excellent photographer, has managed to shoot some exceptional and breathtaking pics of the construction at the Olympic Green. Even the more exceptional as it was done on one of these rare days without pollution: you can see the mountains, a real treat. See his site:
http://thebeijingguide.com/olympic_construction/beijing_olympic_construction.html
It may seem easy to get somewhere to a high building and shoot panoramic views. Just try and you will appreciate it even more.
Exploring his website you will find some other rare 360 degrees pictures. Just sit and enjoy while he slowly turns around his camera.

Olympics 2008 – briefing on “Temporary Venues” in the new BOCOG

The preparation work for the Beijing 2008 Olympics is often criticized by businessmen and by the foreign chambers of commerce – the tendering process is not so open and transparent and information is very difficult to get. In the Working Group “Public Procurement” of the European Chamber in Beijing (EUCCC) we look at how the government is dealing with tenders of public projects, including the many projects to modernize Beijing. (I am the chairperson of the Group)
On 10 May a wide group of interested companies attended an information meeting in the new building of BOCOG (The Organizing Committee for the Olympic Games). The building was opened in October 2005 and is located in the north of Beijing on the 4th Ring Road. The metro line 13 is not too far. The building is modern and pleasant.

click to enlarge click to enlarge

The BOCOG building on the 4th Ring Road (North) and to the west Line 13 (elevated)

The subject was a briefing on the plans for the “Temporary Venues” (sometimes called Overlay) and possibilities for sposorship. Positive was that rather complete information was provided and the presentation was given out as a hard copy.
Unfortunately, the speakers decided to give the presentation in Chinese, rather embarrassing as many delegates were flying in from Germany, Switzerland, France, UK and other locations. The poor foreigners could just sit and wait to get to their office and translate one of the presentations into English – the other one was in English and Chinese (so we did too).
Beijing pretends some 30% of the citizens can handle some basic English. Well, I still did not find them. No any taxi driver I ever met can understand English… while it is said they are receiving English lessons…
At least BOCOG could do an effort… Not that I criticize them too much because many of the staff are trying their best to cope with the workload. But they face their limitations in staffing.
At least is was a good step forward for BOCOG in their communication with the foreign business community.

click to enlarge click to enlarge

The largely foreign audience … listening to the Chinese presentation